Privacy Policy

AAA State Inspection

Effective Date:
September 26, 2026

AAA State Inspection (“AAA State Inspection,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, appointment forms, chat features, telephone communications, text messages, and other interactions with our business.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.


Information We Collect

We may collect information that you voluntarily provide to us, including:

  • First and last name
  • Phone number
  • Email address
  • Vehicle year, make, model, and related vehicle information
  • Requested service
  • Preferred appointment date or time
  • Messages, questions, or notes you submit
  • Communication preferences
  • Information you provide when calling, texting, using our website, or communicating through our chat features

We may also automatically collect certain technical information when you visit our website, such as browser type, device type, IP address, pages visited, referral source, and general website activity.


How We Use Your Information

We may use your information to:

  • Respond to appointment or service requests
  • Confirm, reschedule, or follow up regarding appointments
  • Provide information about inspections, oil changes, automotive maintenance, repairs, or other requested services
  • Respond to questions or customer-service inquiries
  • Send service-related phone calls, emails, or text messages
  • Maintain customer and vehicle records
  • Improve our website, advertising, services, and customer experience
  • Measure the effectiveness of our advertising campaigns
  • Prevent fraud, abuse, or unauthorized activity
  • Comply with applicable laws and regulatory requirements

Text Messaging and SMS Consent

If you provide your mobile phone number and affirmatively consent to receive text messages from AAA State Inspection, we may send you messages related to your request or relationship with us.

Depending on the consent you provide, these messages may include:

  • Appointment-request acknowledgments
  • Appointment confirmations
  • Scheduling or rescheduling messages
  • Service reminders
  • Responses to questions
  • Customer-service communications
  • Follow-up regarding services you requested
  • Promotional or marketing messages, only when you have provided the appropriate consent for those messages

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance or contact us directly at (972) 242-5122 or [email protected].

Consent to receive marketing text messages is not a condition of purchasing goods or services.

HighLevel’s current A2P guidance requires SMS consent to be affirmative and optional; simply collecting a phone number does not by itself establish SMS consent. Marketing and non-marketing consent should also be separated when both are being collected. HighLevel Support Portal


Mobile Information and SMS Consent Data

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their marketing or promotional purposes.

We may share information with service providers that assist us in operating our communications systems or providing services on our behalf, but only as necessary to perform those services and subject to appropriate confidentiality and data-protection obligations.

SMS opt-in data and consent will not be shared with third parties for unrelated marketing purposes.


How We Share Information

We may share personal information with trusted service providers that assist us with functions such as:

  • Website hosting
  • Customer relationship management
  • Appointment and communication systems
  • Payment processing
  • Analytics
  • Advertising measurement
  • Email and SMS delivery
  • Business operations

These providers are permitted to use information only as necessary to provide services to us.

We may also disclose information when required by law, court order, government request, or when reasonably necessary to protect our rights, customers, employees, or business.


Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website usage, improve performance, and measure advertising effectiveness.

Third-party advertising platforms, including Google and Meta, may use technologies to measure visits or conversions associated with advertisements.

You may adjust cookie or browser settings through your browser or device.


Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.


Your Choices

You may contact us to request that we update or correct personal information we maintain about you.

You may also:

  • Reply STOP to opt out of SMS messages
  • Use the unsubscribe link in marketing emails, where provided
  • Contact us regarding communication preferences

Opting out of promotional communications does not necessarily prevent us from sending messages necessary to respond to a specific request or provide a service you requested, where legally permitted.


Children's Privacy

Our website and automotive services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.


Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

AAA State Inspection
2016 Keller Springs Rd. Apt. 208,
Carrollton, Texas 75006
Phone: (972) 242-5122
Email: [email protected]

AAA State Inspection
2016 Keller Springs Rd. Apt. 208,
Carrollton, Texas 75006
Phone: (972) 242-5122
Email: [email protected]